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Payment & Pricing


Payment 

Nubra allows you to make purchases using any of the payment methods described below. Please read our policies carefully, especially with respect to payment methods, before you place your order.

Unless otherwise indicated, the purchase price of Products will be billed in full at the time of Product purchase. Nubra will charge credit and debit cards at the purchase. Nubra accepts MasterCard, Visa, American Express, Discover and other major credit and debit cards (Please ask if your card is accepted if not sure). Nubra accepts electronic funds transfer or wire transfer, cash deposit and Check payments. (Note: all Check payments are subject to check being cleared and funds in our account before your purchase is processed). Cash on delivery (COD) is not accepted. Nubra payment terms are subject to change without notice at Nubra’s sole discretion. For web orders, we confirm the price of a Product as part of our order processing procedures. In the unlikely event that a price stated on a Nubra Web site are incorrect, then the following applies: If a Product's correct price is lower than our stated price, we charge the lower price and ship you the Product. If a Product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions or to complete the difference before shipping or cancel your order and notify you of such cancellation. We reserve the right to correct any error if we believe a clerical, billing or accounting error occurred. Nubra shall not be liable for any billing errors unless you advise us of such billing error within 30 days of its transaction date.

Credit Cards or Debit Cards

After selecting products to purchase, click Checkout on Nubra website. You're transferred to payment options page where you select your payment method, as well as the correct shipping and billing address. You’re prompted to enter your credit card or debit card, email address, and phone number. After reviewing your information, you may choose to save your information by creating an account to make future transactions faster. For registered customers all you will do is sign in if you were not.

Electronic Funds Transfer or Wire Transfer

Nubra accepts Electronic Funds Transfer (EFT), Internet Transfer or wire transfer as a valid form of payment. If you would like to use an EFT or wire transfer to pay for your order, please follow these steps:

Obtain the final amount of your order including any applicable taxes, duties, levies and shipping charges from the Nubra Website or Nubra agent (for phone orders) and your order reference number. Contact Nubra for transfer details and have your bank electronically transfer the total amount of your order or its equivalent.

Reference your order number with your payment. Make sure the payment we receive is the exact amount of your order after relevant bank charges you may incur.

Note: In the case of currency conversion ensure you get our prevailing rate given to you on the day of the transfer and the exact USD equivalent you are to pay before transferring.

Also, Nubra must receive your payment within 10 calendar days after your order is placed or your order may be cancelled. Please allow one business day for order processing after Nubra receives your payment.

Processing time varies among banking institutions, therefore; it can be delayed. Please allow 1 to 3 working days for the processing of your EFT. Please contact your bank with questions about when your transfer will be in our account.

Cash, Check or Money Order

If you would like to use a cash, check or money order to pay for your order, please follow these steps: Obtain the final amount of your order including any applicable taxes, duties, levies and shipping charges from the Nubra Website or Nubra agent (for phone orders) and your order reference number. Contact Nubra for payment details and address for mailing check or money order.

Confirm that your cash, check or money order is for the full amount of the order. It is not possible to combine a cash payment with another form of payment for one order.

Note: Nubra must receive your payment within 10 calendar days after your order is placed or your order may be cancelled. Please allow one business day for order processing after Nubra receives your payment.

Vouchers & Coupons

You can also use the Nubra voucher or coupons to make your purchases on the Nubra site. To use the voucher, use the voucher or coupon option at the end of your purchase when checking out. Enter your redeem code and click redeem to purchase.


Payments Erros Troubleshooting


Credit Cards or Debit Cards

  • Ensure your card has been activated for use and online use especially if your card is new or recently reissued.
  • Double check the card type (for example, MasterCard), the card number and expiration date.
  • Ensure you don’t put dashes or spaces when imputing the card number.
  • If everything seems to be correct, call the card issuer's customer service number on the back of your card. Your credit card or debit card company may need to speak with you before they authorize your purchase.

Details Verification

To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card or debit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the number on the back of your credit card to confirm.

Security codes

The card security code is a unique three or four digit number printed on the back (MasterCard/Visa/ Discover) or front (American Express) of your card, in addition to the card number.

MasterCard/Visa/ Discover:

 

 

American Express:

 

 

Daily Limits

Some debit cards have daily spending limits that may substantially delay the processing of an order, even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account at the time you place your order. Please consult your card-issuing bank for information about your daily spending limits if you are having trouble placing your order.

Tax, Shipping, Duties & Levies

Where taxes, shipping, duties and/or levies apply shall be indicated at checkout and the total amount will also be displayed.

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